Firstlight: The Last Ember — Support

Firstlight: The Last Ember is an action storybook for iPhone and iPad: a lantern, a sword, and a road through seven realms of custom storybook art.

Help

The game won’t open past the Hollow City. The Whisperwood, the Drowned Shore, the Cinder Steppes and the Hollow City’s streets are free. The rest of the road is one purchase, The Whole Journey, offered at the Undercity grate, or any time from Settings on the title screen.
I bought The Whole Journey but it’s locked again. Settings (from the title screen or the pause menu) → Restore purchases, or tap Restore a purchase on the unlock card. It restores against the same Apple ID that bought it, on any of your devices.
The controls are in the wrong place. Pause → Settings → Arrange Touch Controls moves and resizes every button; Mirror flips the whole layout for the other hand.
Flashing light. Two moments in the game use bright flashes (the Day spell and the Sunwell). Screen shake, music and sound volumes can be turned down in Settings.
Lost progress. Saves live on the device in three slots. Deleting the app deletes them; the purchase is always restorable.

Email dscavo1@gmail.com with the word Firstlight in the subject. Include your device and iOS version if it’s a bug.